This policy explains what personal information Sisu Sauna Co., Ltd. collects when you contact us or place an order, how we use it, and the choices you have. By messaging us or using this website you agree to this policy.
Last updated: June 2026
Sisu Sauna Co., Ltd. ("Sisu Sauna", "we", "us") makes custom saunas, ice baths, chillers and accessories in Thailand. We are the data controller responsible for the personal information described in this policy.
When you message us through WhatsApp, Facebook Messenger or Instagram, those messages are delivered to us through Meta Platforms, Inc. and are also subject to Meta's own privacy policy. We receive your messages, your public profile name and a platform account identifier so we can read and reply to you from our support inbox. We use these messages only to communicate with you about your enquiry or order.
We keep your information for as long as needed to serve you and to meet legal, accounting and tax requirements. When it is no longer needed, we delete or anonymise it.
You can ask us to see, correct, or delete the personal information we hold about you, or ask us to stop messaging you. To make a request — including to have your messaging data and conversation history deleted — email sales@sauna.in.th and we will action it within a reasonable time.
We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to keep your data safe.
We may update this policy from time to time. The latest version is always the one published on this page.
