Contact Sisu
Thailand's Sauna & Ice Bath Specialists
Have questions about our saunas or ice baths? We're ready to help you today.
Email Us
Have a question or need advice?
Our Location & Service Area
Our head office and showroom are in Lat Phrao, Bangkok, and our workshop is in Surin, Thailand.
We also have teams in Bangkok, Chiang Mai, Pattaya and Phuket.
We manufacture our custom saunas in Surin, where we design, build, and warehouse them.
You are welcome to visit our head office at Lat Phrao, Bangkok – by appointment only.
Nationwide Service Coverage
We deliver and install saunas throughout Thailand:
- Greater Bangkok & Central Region
- Eastern Seaboard (Pattaya, Rayong, Chonburi)
- Southern Islands (Phuket, Samui, Krabi, Phang Nga)
- Northern Thailand (Chiang Mai, Chiang Rai)
- Western Coast (Hua Hin, Cha-am)
- Isaan Region
International inquiries welcome for projects in Southeast Asia.
Business Hours & Response Times
Office Hours:
- Monday – Friday: 9:00 AM – 6:00 PM (Thailand time)
- Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed (emergency inquiries via Line/WhatsApp only)
Response Times:
- Phone/SMS: Immediate during business hours
- Email: Within 2-4 hours during business hours
- Line/WhatsApp/Messenger: Within 2 hours during business hours
- After-hours messages: Responded to next business day by 10:00 AM
For urgent installation support or technical issues with existing saunas, call our English/Finnish line directly.
Schedule a Consultation
Free Phone Consultation (15-30 minutes)
Discuss your requirements, space, budget, and timeline. We’ll answer questions and provide initial recommendations.
Free Video Call Consultation (30-45 minutes)
Show us your space via video, discuss design options in detail, and receive preliminary sizing recommendations. Ideal for custom projects.
On-Site Visit (1-2 hours)
For custom builds or complex installations, we offer on-site consultations in the greater Bangkok and Pattaya areas. We’ll measure your space, assess technical requirements, and provide detailed recommendations. On-site visits for locations outside these areas may incur a travel fee.
To schedule a consultation, please get in touch with us via your preferred method above.
Contact FAQs
How quickly will I get a response?
Can I visit your showroom?
Yes, by appointment, you can visit our Bangkok office in Lat Phrao.
Do you offer free consultations?
What's the best way to contact you?
Do you respond in English?
Yes, we’re fluent in English, Finnish, and Thai. Our English/Finnish line (+66 6 229 5157) is staffed by native English and Finnish speakers.
Can I get a quote via messaging app?
Do you offer after-sales support?
Absolutely! We have a one-year warranty on all of our products, and we can replace sauna heaters and coolers or fix anything that’s needed. Just contact us and we will be happy to help.
What if I'm located outside Thailand?
Head Office & Showroom
SISU SAUNA CO., LTD. / บริษัท ซิซู ซาวน่า จำกัด / Registered No : 0325563001226
Opening May 2026. Our Bang Saen showroom!
Visit us in Lat Phrao, Bangkok