Sometimes a Chinese Sauna Makes Sense
We build every sauna we sell ourselves — hand-built in Thailand from teak, cedar or pine. That is what Sisu Sauna is known for. But we talk to a lot of customers, and occasionally someone already has a specific model in mind: a unit they found on Alibaba, a style a friend imported, or a price point that a flat-pack Chinese sauna simply hits more easily than a custom build can.
We are not here to argue you out of that choice. If an imported Chinese sauna is genuinely the right fit for your situation, we would rather help you get it safely than watch you struggle through the import process alone.
What the Import Service Covers
Our flat fee of ฿35,000 covers the work of organising the import on your behalf. In practice that includes:
- Supplier coordination — you bring us the listing or we show you examples from suppliers we have dealt with before, and we handle all communication with the factory.
- Freight arrangement — sea freight from China to Thailand, palletised or containerised depending on the size of the unit.
- Customs clearance — we navigate Thai import paperwork, duties and port handling so you do not have to.
- Delivery to your door — once cleared, the sauna is delivered to your site in Thailand.
The ฿35,000 fee covers our service. The cost of the sauna itself, freight, import duties and any applicable taxes are separate and depend on what you choose and where it ships from — we will give you a clear breakdown before you commit to anything.
How to Get Started
There are two ways this usually begins:
- You already have a model in mind. Send us the link — an Alibaba listing, a product page, whatever you have — and we will review it, flag any questions about specs or compliance, and come back to you with a full landed-cost estimate.
- You want guidance first. If you just know you want a Chinese sauna but have not found one yet, we can share examples from suppliers we have encountered. You decide what appeals to you, and we take it from there.
Either way, there is no obligation until you are happy with the numbers and ready to proceed.
One Important Thing to Understand: Warranty
This is genuinely important, and we want to be straight with you about it.
When you buy a Sisu Sauna, it comes with our structural warranty and we stand behind it directly. When we import a Chinese sauna on your behalf, we are acting as your import agent — the product warranty, if any exists, is entirely between you and the Chinese manufacturer. Sisu Sauna provides no warranty on imported Chinese units. We have no control over build quality, component choices, or how the supplier will respond if something goes wrong after delivery.
That is not us trying to scare you off — plenty of Chinese saunas are decent products for the price. It is simply the honest reality of buying at distance from an overseas factory, and we think you deserve to know it upfront rather than discover it later.
If that feels like too much uncertainty, our custom-built saunas come with a 24-month structural warranty and full local support. You can design one in a few minutes at sisusauna.app and get a live price.
Ready to Talk It Through?
Whether you have already found the sauna you want or you are still weighing up options, get in touch and we will give you an honest picture of what importing involves and whether it makes sense for your situation.
Email us at sales@sauna.in.th or message us on WhatsApp — just send us whatever information you have and we will take it from there.