Terms and conditions

When ordering a sauna room, we require 100% payment before we start building your custom sauna room.

In the case when you regret your purchase after full payment has been made, we can return 100% of the paid amount, if you inform us within 24 hours of payment. After that we can only return 75% for the coming 72 hours and 50% after that. This is due to all sauna rooms being custom made and parts for your sauna might not fit future builds for new customers.

But please contact us as soon as possible to make all of us less happy with the outcome, in case of regretting your purchase.

Delivery time and procedure

A sauna room is normally built in about 4-6 weeks depending on the size.

It needs to be delivered with a crane truck and can be done from both ours or your end.

Meaning, if you have a delivery company contact, please feel free to use them.

Delivery time for our smaller items is fast as we use Kerry Express for shipping.

If you have any further questions, please contact us here.